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November 2002
CKH Industries
Yor workers were thorough, efficient and professional. My 94 year old house looks like a young adult! I am very pleased with it.
I have been getting many compliments from friends and neighbours.
Your office staff has been very helpful.
Lorraine D. Montclair, NJ
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July 2002
Dear John
We are writing this letter to thank you for all your help in making our home maintainance free and beautiful.
We have had CKH replace windows in our basement to replace the original ones which probably were almost one hundred years old. Now we can open them to let the air circulate which for thirty years we were unable to do - thank you. CKH also put in new gutters, down spouts and facias on the house and garage and a new beautiful wedgewood blue storm/screen door. We were very pleased with each and every installation because they were so well done. This is a very old house, so whenever we would have something done, it was an ordeal - the companies we chose always seemed to have a problem and we were not happy with the jobs they did but we made do.
You showed us new doors to replace the old ones in the house and we are so very pleased that we chose them - we call them our "million dollar doors" because they look so beautiful and have definitely helped with the loss of heat.
And now since we are "preferred customers" we are going to have CKH put on new vinyl siding. Now the house will be complete - we even had new front steps and railing replaced because the old ones did not go with the new doors.
It is too bad we had the roof replaced a few years ago because we know you would have done a much better job - the roofers who did put it on were just horrible.
We thank you for making it a pleasant experience. Everyone we have dealt with at CKH has been truly wonderful. Last year we had a few things done around the house and each one was a bigger nightmare than the job before. But not with you people, it was an enjoyable experience - from start to finish. When you come to "inspect" the previous job it is like having an "old friend" visit.
We are looking forward to the vinyl siding going on the house and then everything will be complete. We are only sorry we did not know of CKH when we first moved into this house.
We thank you one and all for making our "home improvements" effortless. It has indeed been a pleasure dealing with everyone.
Bless you all
Sincerely
Bill and Anne S. New Rochelle, NY
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July 2002
I had recently went shopping with my aunt who was looking to purchase new windows for her home. She went to the Window Factory in Long Island, and was told that they are the best windows on the market and she redid her entire home with their windows. Well, later we decided to look into getting our home windows done and we were introduced to CKH Industries. I spoke to my aunt about Window Factory and told her that we had been interested in comparing them to the CKH windows. We were sold on the CKH windows but wanted to make sure we had made the right choice. So after the installation was completed we compared our windows to my aunt's and I am more than exuberant to say ours are the best by far.
There truly is no comparison; CKH windows are the superior window and are in a class by themselves. The craftsmanship, quality, style and design are exceptional. Nothing compares to our CKH windows. Their high quality increased the value of our home instantly and they are worth every cent. Not to mention the customer follow-up is outstanding. I must say, once my aunt got her windows installed they asked her if everything was OK, and you didn't hear a word from them afterwards. We appreciate the follow-up, and customer service calls, and even visits from the representative, Tom, from time to time.
We are more than satisfied with the decision we made, and now all I have to do is convince my aunt that she needs new windows. I know from experience and I'm here to tell you it's easy to be fooled by a savvy salesman but you won't be fooled nor will you go wrong with CKH windows.
Our best regards
The T. Family, New Windsor NY
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June 2002
Dear Jeff
Since we have been enjoying our new purchases from your company, we became inspired to write you about the sliding door onto our patio and the set of 3 windows in our back den just recently installed. Not only are your products attractive and enhance our home, but they operate with ease. And their quality reveals itself every time they are used. We stop everyday, momentarily, to admire them.
We also enjoyed conversing with you and Karen as you both explained your products and answered our questions. Thank you for introducing us to your excellent products.
The installers were pleasant, knowledgeable and very neat in their cleanup. Jack was particularly impressed with their excellent caulking job as I'm certain you would want to know.
We would like to express our thanks, also, for the gift certificate presented us.
Sincerely
Jack & May K.
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March 2002
I am writing to thank you for the wonderful job you did on the siding of our home. We were very pleased with the timely fashion with which the job was completed. But most of all we are thrilled with the NEW LOOK! We had been trying to sell our home for the past few years, but it just didn't have the "curb-appeal" with the old brown-painted aluminum siding. We now have an offer on our house, and hope to go to contract soon.
I also want to thank you for your prompt service. The week we had the new siding installed, we failed to inform our son not to use the gas grill directly next to the vinyl siding. Of course the siding was severely damaged, but when I called CKH to tell them of my predicament they immediately sent an installer back to replace the damaged section (at no charge). THANK YOU!
A few weeks ago, one of your representatives came by for our annual free inspection and we told him that we were missing several clips on the front shutters. He said he would report it to the office and have them sent out immediately. I could hardly believe it when someone showed up at my house the very next day, and (installed) the missing clips. Again THANK YOU!
In this day of fly-by-night companies, we just wanted you to know that we appreciate doing business with someone who keeps their word, and stands behind their product. Thank you again for your dedication and service, and satisfied customers.
Sincerely
Joe and Betty W.
Clinton Corners, NY
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March 2002
My husband and I wanted to take this opportunity to let you know how happy we are with the windows and doors we had installed last year.
We personally want to thank John from your company for the service he rendered. We are very happy with the product and often recommend the windows and doors to our family and friends.
We are now in he process of purchasing windows for our basement from Mr. Reale and have every confidence that we will be happy with them as well.
Please feel free to use us as a reference anytime. We are more than satisfied customers!
Sincerely
Harold and Jeanette P.
Garnerville, NY
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February 2002
Just a few lines to let you know how very happy we are with the results of the new siding. It has made a world of difference in the look of our home, and your warranty is not to be beat. We have never heard of anyone giving such a great warranty.
The workers you have are the best. They answered any question we may have had and they were very polite. They cleaned everything up everyday and carted it away. They were very helpful when we ran into a problem with our back door.
We can't thank you enough for making our home look like a MILLION DOLLARS.
Sincerely yours
Peg & Ray F.
Wayne, NJ
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August 2001
To Whom it My Concern:
CKH Industries just finished installing a new window for me in my bedroom. They had to cut a new hole for the window through 1-inch thick stucco, old clapboard siding, lath, and plaster. They completed the job in
about 4 hours and left no mess behind. All I need to do is touch up the paint
on the trim and hang a curtain to finish the job.
This is the third project they have done for me. The first job they did was
replacing my living room windows and a window in my office. The
windows in my living room are enormous double-hung windows, but they
were able to make replacements for me with triple glazing, as I requested.
My living room was much cozier last winter than ever before.
This past spring I had them replace my front door. I am delighted with the
high quality door they installed.
Everyone I have come into contact with from this company is courteous,
friendly, and competent. They do excellent work, they do it on schedule,
and they clean up and follow-up on any questions or problems. I highly
recommend CKH Industries to anyone considering home repairs. I plan to
use them for any future projects.
Most sincerely,
Lana K.
Peekskill, NY
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June 2001
CKH Industries and all its representatives and employees have been top notch people to deal with.
Their windows are of the highest quality. I am more than pleased with the windows and the workmanship and recommend them highly.
Rose Marie B. Tarrytown NY
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March 2001
To whom it may concern
I would like to comment on what a great job was done by CKH Industries. The doors I purchased were 100% satisfactory. An excellent product and installed meticulously. Well worth the price! I no longer have drafts coming into the house. My friends love the doors. Everyone in the company was very well informed about the product and very warm and friendly. In all, the company puts out great effort to satisfy the customer. I recommend this company highly.
Sincerely
Charmaine T. Yonkers, NY
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March 2000
To Whom it may concern:
When we first purchased our home, the first thing we needed to do was to replaced the windows. We wanted the best windows that were on the market, but we also wanted these windows at a price that we could afford and from a company that was reputable and stand behind the quality of their product. Our first decision was to use Sears windows because of the Sears well known and reputation. We had Sears replaced all the windows on the first floor of the house. These windows were OK, because we did not know any thing about windows and the price was reasonable.
When we decided to replace the windows on the other half of the house, we learn about the Insul Sash Company and decided to give them a try. Their wmdows were a bit more expensive than the Sears , but they were for more superior in quality and energy saving. We could actually feel the different in temperature in the rooms done by Sears and the Insul Sash Company. The rooms with Insul Sash windows were warmer. We were so iinpressed with the quality of the windows that we decided to replace the rest of the other old windows with Insult Sash windows.
Gerald F.
Mount Vernon, NY
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December 1999
Dear CKH,
When there was a recent attempted robbery on our house, we immediately
knew that we needed to call your trustworthy and reliable company.
Last year we purchased several windows from your corporation, and the
quality was amazing! Our heating bills have been drastically reduced, and
each room is considerably warmer. The windows are so clear and attractive,
that it is hard to believe that that each window consists of three glasses.
My family especially likes the fact that your company worked quietly and
efficiently, and followed up on all work. We searched all over town and
your material is of the highest quality. Your prices are excellent and your workers are kind and considerate.
I wanted to quickly thank you for prompt reply to our request for more of
your quality materials, which have made our house safer, and for being
patient while we discussed the best option for our family. We are enjoying
your service and we will be sure to tell our friends of your excellent
business.
Sincerely,
Sandy W.
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October 1999
Dear Jeff
My husband and I are two completely satisfied customers. Not only do we love the look of our new roof, we love the fact that we do not have to worry about our roof until our golden years-forty years from now. Now that's security.
When we talked to our neighbors about the cost of the roof they were amazed at the quality of the roofs materials, the professionalism that comes with the product as well as the amount of time and care that went into the installation. When we tell them the price they say, "You got a great deal!" We would also like to include that our estimate was over the actual price and the roof actually cost us about $800.00 less than we thought. It is comforting that your company can be trusted and that customer satisfaction is number one.
Every once in a while I go outside to take a look at the roof and it just looks better than all the roofs around our village. The color compliments our house. Our house is an old house and any work that has to be done to it is always very difficult. CKH did an excellent job on a very difficult roof.
Thank you again for the professional job that your company did.
Sincerely,
Steve & Beth W.
Haverstraw, NY
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April 1999
Dear Peter
As I promised, I am writing to report to you my annual savings in my electrical and heating costs over a one year period. With taxes due on April 15, I was able to calculate that over a one year period, our electric and heating bill was reduced from $3,920 to $2,324, that produced a savings of $l,596. This was due to the installation of a complete set of bedroom, living-room, play-room, and deck CKH Windows. The installation of these windows certainly did their job.
Robert D.
Chestnut Ridge, NY
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January 1999
Dear Ted:
We would like to drop you a note to tell you how pleased we are with the window installation in our home. The entire experience, from the sales call by Tom to the final touches Sam provided, was very pleasant.
When Tom arrived with his sample of your windows, we were just beginning to consider replacing our windows and were looking to get prices. We were so impressed by the quality of the product that we decided to replace several of our windows. Tom was quite helpfull in our efforts to increase the size of the window in our kitchen. He listened intently and helped us design
a great bay window. This was followed up by Sam and your visits to ensure that the window design was what we wanted.
As with anv decision of this magnitude, we were concerned about the quality of the installation and product being delivered. On Jan 12, Lee and his helper showed up to put the windows in. They immediately went to work, opening a rather large hole in the side of our house. We have all heard horror stories about the appearance and disappearance of contractors when
they start on your home. Lee and his helper didn't stop from the time they arrived until the job was done. They repaired the asbestos siding on the house and cleaned up after they were done. It was a flawless installation done by dedicated hard working employees. The quality and beauty of the bay window are exactly as Tom presented them. We love that window even more than we had hoped to. A minor glitch in the installation occurred when the replacement of the sills we had contracted for was overlooked. Lee reported this and Sam came the next day and did a beautiful job replacing them.
Needless to say we are thrilled with the windows and you can be assured that when we have the resources to replace the rest of our windows, we will be back to you for the work.
Thanks for the quality of the product and people we dealt with.
With greatest satisfaction.
James M.
Newburgh, NY
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August 1998
Dear Jeff:
It's hard to believe Marina and I purchased our replacement windows just about a year ago. Looking back on those days, I must have been one of your more difficult clients. I am distrusting by nature and all the time I thought a cold call and a salesman presentation just meant trouble. But we were looking to replace our windows so I listened to your presentation very attentively and took careful notes. Being an attorney, I was certain that I would have to need them in the future. In fact, I told you that although the windows seemed impressive, I first needed to conduct my independent research on your company and the product.
You have proven yourself to be an honest and reliable company. My research confirmed the facts about your company and the windows. The windows have surpassed any thing you said about them. The windows are beautiful. The house is cooler in the summer and warmer in the winter. And, for the first time since we owned this house, I could now walk by our kitchen window on a hot summer day without feeling the sun's heat. The summer's bugs have mysteriously disappeared. Whereas before I struggled to open my old windows, the CKH windows are a real joy in their ease. The windows give me a peace of mind, and that's worth any price I paid for the windows.
As you know, we have since then purchased your replacement door and are now considering vinyl siding. I without hesitation endorse your product and I commend you for the way you conduct yourself and your business.
Barry S.
Pleasantville, NY
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September 1997
Dear Sirs
It gives me great pleasure to tell you the service extended to me, meets with my complete approval.
The windows are just what were needed and the fuel saving I am sure will be substantial.
Sincerely
Peter G.
Armonk, NY
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December 1996
To whom it may concern:
This is to inform you that I am very pleased with my CKH windows-the installers did a great job. I found that my fuel bills have been greatly reduced and I have received many compliments on the appearance of the house.
Now I am looking forward to having my new doors installed.
Thank you!
Sincerely
Mary M. Stony Point, NY
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September 1996
Dear Jeff
We are enthusiastic about CKH products because of appearance and efficiency.
Since completing the change of all windows to CKH our oil consumption annually has dropped by one third - from an average of 1,500 gallons per year, to 1000 gallons. At the average annual cost of one dollar per gallon over the past several years, we save $500 per year. That "aint hay" as the saying goes.
As you know, we are now having installed two more doors which no doubt will add to the savings. However, we are really making these changes for looks and security more than for efficiency.
Best of luck to you.
Your truly
Leslie R. Hillside, NJ
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March 1995
Dear John
We are very pleased with our new windows. Since they were installed, we have been able to keep the thermostat down during the cold winter months.
We find that cleaning them is very easy since they can be removed totally from the window. We recently had the storm door installed and we are really happy with it.
It has been a pleasure working with your company.
Sincerely
Donna, H. Newburgh, NY
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June 1992
Dear Ted:
Karen and I wanted to let you know how pleased we are with our new windows and new front door. They look terrific and we look forward to having them tested against the first winter cold spell.
We especially wanted to comment on the service and craftsmanship provided by both Lee and the fellow who was working with him, Bob. Lee especially was attentive, responsive to every question and request and consistently followed up when he could not respond immediately to a request.
Our thanks to all.
Sincerely
Harry W. Tuckahoe, NY
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October 1986
The CKH windows worked out very well while we lived at High Street.
The Real Estate agents pointed out the windows to all the prospective buyers. They made an impression on the buyers. I believe they were a big plus in the sale of the house.
Sincerely yours
Roy & Cathy M. Lakehurst, NJ
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